Citizens’ Charter (Central Office)

The Board adopts the 2020 Citizen’s Charter (2nd Edition) and implements the same effective 29 March 2021. All other issuances inconsistent with the provisions contained therein are deemed modified or superseded accordingly. For your reference, kindly click the following links: Memorandum Circular No. 2021-018 Citizen’s Charter 2020 (2nd Edition) Also, use the search field below continue reading : Citizens’ Charter (Central Office)

Citizens’ Charter (Regional Franchising and Regulatory Office)

The Board adopts the 2020 Citizen’s Charter (2nd Edition) and implements the same effective 29 March 2021. All other issuances inconsistent with the provisions contained therein are deemed modified or superseded accordingly. For your reference, kindly click the following links: Memorandum Circular No. 2021-018 Citizen’s Charter 2020 (2nd Edition) Also, use the search field below continue reading : Citizens’ Charter (Regional Franchising and Regulatory Office)

Downloadable Forms (Central)

The Board adopts the 2020 Citizen’s Charter (2nd Edition) and implements the same effective 29 March 2021. All other issuances inconsistent with the provisions contained therein are deemed modified or superseded accordingly. For your reference, kindly click the following links: Memorandum Circular No. 2021-018 Citizen’s Charter 2020 (2nd Edition) Also, use the search field below continue reading : Downloadable Forms (Central)

Downloadable Forms (Regional)

The Board adopts the 2020 Citizen’s Charter (2nd Edition) and implements the same effective 29 March 2021. All other issuances inconsistent with the provisions contained therein are deemed modified or superseded accordingly. For your reference, kindly click the following links: Memorandum Circular No. 2021-018 Citizen’s Charter 2020 (2nd Edition) Also, use the search field below continue reading : Downloadable Forms (Regional)

2017 Citizen’s Charter

The 2017 LTFRB Citizen’s Charter is approved by the Board on 10 February 2017. All Memorandum Circulars, Office Orders, Resolutions and other issuances or provisions thereto contrary to or inconsistent with said 2017 LTFRB Citizen’s Charter are hereby declared repealed or modified accordingly. For your reference, kindly click the following links: Memorandum Circular No. 2017-004 continue reading : 2017 Citizen’s Charter